Privacy Policy

Krot Services ("we," "us," or "our") operates the website www.krotservices.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

1.1 Personal Data You Provide

We may collect personally identifiable information that you voluntarily provide when you:

• Fill out our contact or project inquiry form
• Send us an email at serviceskrot@gmail.com
• Book a consultation call
• Engage us as a client for software development services

This information may include your full name, email address, phone number, company name, country, and project details.

1.2 Automatically Collected Data

When you visit our website, we may automatically collect technical data including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL
• Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Disabling cookies may affect certain features of our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and project requests
• Provide, operate, and improve our software development services
• Send you project updates, invoices, and relevant business communications
• Analyze website usage to improve our user experience
• Comply with legal obligations
• Detect and prevent fraudulent activity

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contract Performance: Processing necessary to fulfill our service agreement with you
• Legitimate Interests: Improving our services and communicating relevant information
• Consent: Where you have given explicit consent to processing
• Legal Obligation: Where required by applicable law

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., cloud hosting, email, analytics), bound by confidentiality agreements
• Legal Authorities: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is typically retained for 5 years post-project completion for legal and accounting purposes.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, and access controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right of Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, contact us at serviceskrot@gmail.com or +91 86980 46613. We will respond within 30 days.

8. International Data Transfers

As a global agency serving clients in 15+ countries, your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for all cross-border data transfers in compliance with applicable data protection laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

We do not use third-party advertising trackers on this website. Any analytics or performance monitoring is restricted to privacy-safe usage data and service improvements only.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: serviceskrot@gmail.com
• Phone / WhatsApp: +91 86980 46613
• Business: Krot Services (remote-first, India-based agency)
• Website: www.krotservices.com