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Terms of Service

Last Updated: June 15, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Krot Services ("Company," "we," "us," or "our"). By engaging our services, accessing our website, or entering into any project agreement, you agree to be bound by these Terms. Please read them carefully.

1. Services

Krot Services provides custom software development services including but not limited to: website development, web application development, mobile application development, SaaS platform development, AI integrations, UI/UX design, e-commerce solutions, business automation, cloud deployment, and ongoing maintenance and support.

The specific scope, deliverables, timeline, and pricing for each engagement will be outlined in a separate Project Agreement, Statement of Work (SOW), or Proposal, which shall be governed by these Terms.

2. Project Agreements and Proposals

All projects require a written agreement (email confirmation, signed proposal, or contract) detailing:

  • Project scope and deliverables
  • Timeline and milestones
  • Payment schedule
  • Revision allowances
  • Technology stack

Work will not commence until a project agreement is in place and the initial payment (if applicable) has been received.

3. Payment Terms

3.1 Payment Schedule

Projects are typically structured with milestone-based payments:

  • 50% upfront deposit before project commencement
  • 25% upon completion of design/prototype phase
  • 25% upon final delivery and client approval

Alternative payment structures may be agreed upon in writing for larger or long-term projects.

3.2 Accepted Payment Methods

We accept payments via bank transfer, Razorpay, PayPal, Stripe, cryptocurrency, and other methods as mutually agreed. All prices are in USD unless otherwise specified, and we can also invoice in INR or other major currencies for international clients.

3.3 Late Payments

Invoices not paid within the agreed timeframe may result in suspension of work until payment is received. We reserve the right to charge a late payment fee of 1.5% per month on overdue balances.

4. Intellectual Property

4.1 Work Product Ownership

Upon receipt of full payment, the Client shall own all intellectual property rights to the final deliverables created specifically for their project, including custom code, designs, and content.

4.2 Pre-Existing IP and Third-Party Components

Krot Services retains ownership of all pre-existing tools, frameworks, libraries, and code components not created specifically for the client's project. Open-source components remain subject to their respective licenses. We will disclose all third-party licenses used in your project.

4.3 Portfolio Rights

Unless explicitly agreed otherwise in writing, Krot Services reserves the right to display the completed project in our portfolio and marketing materials. We will not disclose confidential business details without express written permission.

5. Client Responsibilities

To ensure timely project delivery, the Client agrees to:

  • Provide all required content, assets, credentials, and feedback in a timely manner
  • Designate a primary point of contact for project communication
  • Respond to requests within 3 business days to avoid delays
  • Ensure all content provided does not infringe any third-party rights
  • Make payments according to the agreed schedule

Project delays caused by the Client's failure to meet these responsibilities do not constitute a breach by Krot Services and may result in revised timelines and additional costs.

6. Revisions and Change Requests

Each project agreement includes a defined number of revision rounds. Additional revisions beyond the agreed scope will be billed at our standard hourly rate. Any changes to the project scope (features, design, technology) must be agreed upon in writing and may affect the project timeline and cost.

7. Confidentiality

Both parties agree to keep confidential all non-public information shared during the project. This includes business processes, technical specifications, client data, pricing, and project details. This obligation survives termination of the project agreement for a period of 3 years.

8. Warranties and Representations

Krot Services warrants that:

  • All work will be performed by qualified professionals
  • Deliverables will substantially conform to agreed specifications
  • We have the right to enter into this agreement and grant the licenses provided

We provide a 30-day bug fix warranty after final delivery for defects attributable to our development work. This warranty does not cover issues arising from client modifications, third-party integrations, or infrastructure changes.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Krot Services' total liability for any claim shall not exceed the total fees paid for the specific project giving rise to the claim
  • We shall not be liable for indirect, incidental, special, consequential, or punitive damages
  • We are not liable for losses arising from third-party services, hosting providers, or infrastructure failures beyond our control

10. Termination

10.1 Termination by Client

Clients may terminate a project with 14 days' written notice. Payment is due for all work completed up to the termination date. The deposit is non-refundable once work has commenced.

10.2 Termination by Krot Services

We reserve the right to terminate a project if the Client breaches these Terms, fails to make payment, or engages in abusive or unlawful conduct. In such cases, payment is due for all work completed.

11. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, pandemics, governmental actions, internet outages, or other force majeure events.

12. Governing Law and Dispute Resolution

These Terms shall be governed by applicable international commercial law. In the event of a dispute, both parties agree to first attempt good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration before any court proceeding is initiated.

13. Entire Agreement

These Terms, together with any signed project agreement or proposal, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.

14. Amendments

We may update these Terms periodically. Material changes will be communicated via email or website notice. Continued engagement of our services after changes take effect constitutes acceptance.

15. Contact

For questions about these Terms, please contact us at:

  • Email: serviceskrot@gmail.com
  • Phone / WhatsApp: +91 86980 46613
  • Business: Krot Services (remote-first, India-based agency)

© 2026 Krot Services. All rights reserved.

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